Returns & Refunds

Eligibility

• Report issues within 14 days of delivery (damage, wrong item, or condition mismatch)
• Items must be unused and in the original protective packaging
• Graded slabs must remain sealed with labels intact unless we advise otherwise

How to start a return

Email hello@TheNestTCG.shop with your order reference, photos of the issue, and what you need (exchange, store credit, or refund). We will confirm next steps before you post anything back.

Refunds

Approved refunds are processed using the same off-platform payment method used for the order, usually within 5–10 working days after we receive and inspect the return. Original shipping may be non-refundable unless the error was ours.

Change of mind

Change-of-mind returns may be accepted at our discretion. Return postage is typically the buyer's responsibility in those cases.